The latest 50 of 379 customer opinions on hire cars at Alicante
David D. from Essex
about provider Goldcar Rental in Alicante "The car was badly scratched which left us worried about extra costs that we could of defend"
Comment c4h-Team ""
about Cars4Holidays "You need to sort out the high pressure sales for extras surabce"
Comment c4h-Team ""
Elizabeth D. from Essex
""
Comment c4h-Team ""
about Cars4Holidays "Far too much pressure selling to take out ridiculously expensive insurance"
Comment c4h-Team ""
David D. from Essex
about provider Goldcar Rental in Alicante "I am not happy with the excessive charges for insurance. Nor do I like the fee just to fill the car with petrol. I will be looking elsewhere for a fairer deal"
Comment c4h-Team ""
""
Comment c4h-Team ""
Fredrik M. from Oslo
""
Comment c4h-Team ""
about Cars4Holidays "I'd like more info on my confirmation e-mail, at least the agreed price."
Comment c4h-Team ""
Anthony D. from Tunbridge Wells, Kent
about provider Goldcar Rental in Alicante "I had to cancel later and their service to do this was very good."
Comment c4h-Team ""
about Cars4Holidays "Excellent."
Comment c4h-Team ""
Wolfgang D. from Haan
about provider Goldcar Rental in Alicante "Technical condition of the cars were not optimal."
Comment c4h-Team ""
about Cars4Holidays "Excellent Service !"
Comment c4h-Team ""
Brian M. from Kildare
about provider Goldcar Rental in Alicante "The car did have additional markings to what was on the initial documents. I would feel a little nervous on taking a car in case I missed something. That being said the Gold Car employee did a good job once we identified the additional marks."
Comment c4h-Team ""
""
Comment c4h-Team ""
Eric M. from Ploudalmezeau
""
Comment c4h-Team ""
about Cars4Holidays "very quick & efficient service at alicante airport"
Comment c4h-Team ""
David D. from Harlow
about provider Goldcar Rental in Alicante "Like most people I hate the insurance scam, otherwise all is well. Many people do not have £950 spare on their credit card so are forced to take out excessive extra insurance."
Comment c4h-Team ""
""
Comment c4h-Team ""
Rolf-Helmut O. from Brugge
about provider Goldcar Rental in Alicante "See my comment above. I received a mail fom Goldcar one day after I had returned the car confirming that the company will reimburse me for the fuel not used. I hope that they will credit the same price per liter of petrol that I paid for the full tank at the moment of renting the car. I'll let you know as soon as I know."
Comment c4h-Team ""
about Cars4Holidays "everything worked out perfect. Goldcar changed the car op moment of the renting since the original car had a small crack in the front wind shield possibly causing full break when turning on the ac.."
Comment c4h-Team ""
Frouwke M. from Stadskanaal
about provider Goldcar Rental in Alicante "They try to sell you a very expensive insurance or you have to give a very high deposit"
Comment c4h-Team ""
about Cars4Holidays "I miss the dutch language"
Comment c4h-Team ""
Linda S. from Eltham
about provider Goldcar Rental in Alicante "Very impressive service from start to finish. Would definitely book through the company agIn."
Comment c4h-Team ""
""
Comment c4h-Team ""
Neil C. from Braintree
about provider Goldcar Rental in Alicante "Excess insurance is a rip off paid 153 euros too over priced"
Comment c4h-Team ""
""
Comment c4h-Team ""
Ian M. from Dorset
about provider Goldcar Rental in Alicante "The only problem is the long wait at the arrival desk for Gold Car to activate the booking, this can be as long as 45 minutes, but then all rental companies seem to be the same. The rental company that can improve on this as on going would pick up most of the bookings for rental. Stand in the queue and talk to those waiting to verify my assessment of the situation."
Comment c4h-Team ""
""
Comment c4h-Team ""
Anthony S. from Sheffield
about provider Goldcar Rental in Alicante "The queue at the check in / pick-up desk was very long. More staff should be available at busy times which can be predicted from the bookings. I've had the same problem at your Almeria desk."
Comment c4h-Team ""
""
Comment c4h-Team ""
Andrew M. from West Yorkshire
about provider Centauro in Alicante "Nissan Duke has a 46litre fuel tank Centauro charge 91€ including a 25€ charge, so 66€ to fill a 46litre tank diesel is not 1.43€ a litre so usual Centauro rip off!"
Comment c4h-Team ""
about Cars4Holidays "no problems as usual"
Comment c4h-Team ""
Rune W. from Rådal
about provider Goldcar Rental in Alicante "They are most interested in selling insurance and they take an extra 2% exchange rate + charging another 30 euro diesel charge. But overall not very expencive. Just an irritating way of doing business."
Comment c4h-Team ""
""
Comment c4h-Team ""
Andrew P. from Merseyside
about provider Goldcar Rental in Alicante "I have used Goldcar Rental approximately 25 times over the previous 7 years having excellent service. The introduction of Flex fuel is an added improvement."
Comment c4h-Team ""
about Cars4Holidays "Excellent service but I was unable to contact your UK office on +442075588101 over a 2 week period. You responded the next day to my email."
Comment c4h-Team ""
Benny V. from Diepenbeek
about provider Goldcar Rental in Alicante "several damages on the car + seats click away to open, did not function, very inconvenient to enter and to leave the car ! (7 seats car) Car had also a lot of kilometers , in the past we got almost new cars !"
Comment c4h-Team ""
about Cars4Holidays "Perfect !"
Comment c4h-Team ""
Fraukje B. from Amstelveen
about provider Goldcar Rental in Alicante "Although I did not order a Diesel vehicle, I was given one, which is fine. But I was also charged an additional Diesel charge of 11.57 euro ex. VAT, which I feel is not fair when I did not request a diesel vehicle in the first place. I only noticed this additional charge when filing my expenses."
Comment c4h-Team "In the next days Goldcar will refund the the additional diesel charge"
""
Comment c4h-Team ""
Andrea D. from Swords
about provider Goldcar Rental in Alicante "I was impressed with Goldcar this time I actually recieved an refund on the amount of fuel I did not use, which is one of the main reasons I was considering by a car in Spain this year due to all the money you loose paying for petrol that you don't use it is such a waste. I am delighted to see that I was refunded at least some of the petrol and if they would continue to do this I will most definetly book with them again."
Comment c4h-Team ""
""
Comment c4h-Team ""
Inger W. from Rådal
about provider Goldcar Rental in Alicante "Had to wait at the desk for some time. Seems that the they were mor interested in selling insurance than give the customers a car.We got refund for remaining fuel. That is an inprovement."
Comment c4h-Team ""
""
Comment c4h-Team ""
Andrew M. from Halifax
about provider Centauro in Alicante "I always use Centauro, because I can specify a diesel car. The cars are usually almost new & on two occasions brand new, however this time they gave me a car that old it needed an ITV, also it had poor tyres, after complaining they gave me 5710 HFD again not a new car & 94.000km, both cars had Northgate flexible renting logos on them, although the car gave me no problems except for the service light coming on, it says on Centauros web site "cars refreshed every year" these vehicles were not upto their usual standard!"
Comment c4h-Team ""
about Cars4Holidays "usual first class service with no problems, pay on arrival is a great bonus!!"
Comment c4h-Team ""
Emile V. from Bosch en duin
about provider Goldcar Rental in Alicante "Waiting time to get. the car was more than 1 hour and that is way too long!"
Comment c4h-Team ""
""
Comment c4h-Team ""
Ian M. from Dorchester
about provider Goldcar Rental in Alicante "I have booked with Gold car on many occasions and on this booking was allocated a Fiat 500 and although pretty to look at it must be the worst car I have driven. I think the company must have bought a job lot of this vehicle because every where you went you saw the same white version. I would also point out that when making the booking the smaller 5 door vehicles were not available on their list, I wonder why? One further point the vehicle was listed as having air con I could not find it it wasn't required on this trip but would be later in the season. Because of Gold car popularity it took 45 mins in the line before we were served. I shall look for an alternative dealer for my next trip to avoid this delay. Ian McLellan"
Comment c4h-Team ""
""
Comment c4h-Team ""
David D. from Harlow Essex
about provider Goldcar Rental in Alicante "We spent over 1hour at the rental desk, the same couple before us were at the counter for 25 minutes arguing about insurance and deposits. We only use the car to drive to the resort in Moraira and back, we do not use the car in the resort so we do not take extra insurance. They charged our card with 800 euros deposit. This took us right up to our limit on our card. On the first night my card was refused at a restaurant because I was over my limit. This meant I could no longer use my only credit card for my holiday. It took until the Monday to get our bank to raise our limit so could not even go to the supermarket to buy food. We survived the weekend on the 50 euros we had in cash. We will never use gold car again"
Comment c4h-Team ""
about Cars4Holidays "The booking process works very well. The experience at the rental desk is not so good."
Comment c4h-Team ""
Andrew M. from Halifax
about provider Centauro in Alicante "only centauro allow you to specify a diesel car, & usually not much of a queue to collect, unlike Goldcar!!!"
Comment c4h-Team ""
about Cars4Holidays "I have known Anne Kemsley many years, it was her who recommended C4H to me & I have used you ever since & never had any problems, knowing who you are booking with(I like Centauro & a diesel car) is great plus pay on arrival is a great bonus"
Comment c4h-Team ""
Andrew M. from West yorkshire
about provider Centauro in Alicante "usual fuel & extra insurance rip off, typical Spain!! otherwise fine"
Comment c4h-Team ""
about Cars4Holidays "usual excellent service"
Comment c4h-Team ""
Alejandro P. from Alicante
about provider Goldcar Rental in Alicante "they overcharge way too much por fuel, and don´t give the option of returning the fuel deposit full."
Comment c4h-Team ""
about Cars4Holidays "you should include more information about insurances and fuel conditions. I paid over 200 € for these concepts on top of the hire price"
Comment c4h-Team "If you pay the deposit, no insurance will be charged. The deposit you will get back when drop off the car. Regards c4h Team"
Ian M. from Dorchester Dorset
about provider Goldcar Rental in Alicante "Unfortunately I was unable to use my booking this time because of family commitments, but have used Goldcar in the past and they were satisfactory"
Comment c4h-Team ""
about Cars4Holidays "Have used your company for several years and will continue to do so on a regular basis"
Comment c4h-Team ""
MICHAEL S. from BARNSLEY
about provider Goldcar Rental in Alicante "As I have said before when renting with you through Goldcar the queue at collection is just ridiculous as this time I had to queue for ONE HOUR to pick up the car"
Comment c4h-Team ""
""
Comment c4h-Team ""
Emile V. from Bosch en duin
about provider Firefly Rent a Car in Alicante "Advantage office very hard to find. There is nog sign of advantage. The name is not on the boards including outsite the garage where you can see were you find rental cars."
Comment c4h-Team ""
""
Comment c4h-Team ""
Gerrit V. from Epe
about provider Centauro in Alicante "We made a reservation for a Ford Fiesta for 4 weeks but they gave us a Fiat Panda."
Comment c4h-Team ""
about Cars4Holidays "Your advise and actions were very helpfull. Thanks."
Comment c4h-Team ""
Jean S. from Suffolk
about provider Goldcar Rental in Alicante "Even though I have found Goldcar unhelpful at times and some of the vehicles in seriously poor condition, which I complain about and they change, I would use them again purely because of pricing, which although is expensive at times is still sometimes cheaper than competitors."
Comment c4h-Team ""
about Cars4Holidays "Have never had a problem."
Comment c4h-Team ""
Terence C. from England
about provider Centauro in Alicante "Outside of car had not been cleaned - No ownership/insurance papers as required by Spain law - no emergency triangles"
Comment c4h-Team ""
""
Comment c4h-Team ""
Siegmund K. from Bochum
about provider Goldcar Rental in Alicante "Diesmal war alles ok. Service und alles drum in Alicante ist viel besser wie in Valencia."
Comment c4h-Team ""
""
Comment c4h-Team ""
Benny V. from Diepenbeek
about provider Goldcar Rental in Alicante "invoice not yet received.(payback gasolina)"
Comment c4h-Team ""
""
Comment c4h-Team ""
Damian O. from Unknown
""
Comment c4h-Team ""
about Cars4Holidays "excellent customer service"
Comment c4h-Team ""
Andrew M. from
about provider Centauro in Alicante "90€ for fuel 25€ extra driver & 78€ aadditional insurance, the usual spannish rip offs are getting more & more expensive"
Comment c4h-Team ""
about Cars4Holidays "have used your website for many years, its good to know the company you are hiring the car from in advance & its great to be able to pay on arrival."
Comment c4h-Team ""
Hendrikus J. V. from
about provider Goldcar Rental in Alicante "Perfect service!"
Comment c4h-Team ""
""
Comment c4h-Team ""
José H. from
about provider Goldcar Rental in Alicante "Price of the petrol in the car by delivery service is not realistic. Price to mutch for gallons in the car."
Comment c4h-Team ""
""
Comment c4h-Team ""
Helmut S. from Güglingen
about provider Goldcar Rental in Alicante "Zusatzversicherung immer zu hoch, Auto stark demoliert, wenn nicht priority gebucht lange Wartezeiten"
Comment c4h-Team ""
""
Comment c4h-Team ""
Susanne W. from Dortmund
about provider Goldcar Rental in Alicante "Kann ich nicht bewerten, da wir uns am Flughafen für einen anderen Anbieter entschieden haben/mußten. Die Mitarbeiterin am Schalter von Gold Car war so was von unfreundlich und frech und überhaupt nicht lösungsorientiert, Sie wollte das Maximum an Geld rausholen. Problem war: Kreditkarten werden nur noch mit PIN akzeptiert wenn die Karte mit PIN ausgestattet wurde. Ich habe meine PIN durch die angespannte Situation falsch eingegeben, da wurde sie noch unfreundlicher. ApplePay wurde auch nicht akzeptiert und auch keine MaestroKarte. Sie wollte uns das Auto dann für 440 Euro anstatt 170 Euro bei Barzahlung mitgeben. Nein Danke!! Am Schalter von Centauro hat die Mitarbeiterin gesagt, dass sie keinen Einfluss darauf hat, ob mit oder ohne PIN. Wir die Buchung aber gerne mit der Kreditkarte meines Mannes probieren können. Es hat funktioniert! Gold Car:"
Comment c4h-Team ""
about Cars4Holidays "Es ist toll einen Kundenservice in Deutschland zu haben!"
Comment c4h-Team ""
Walburga B. from Rheinböllen
""
Comment c4h-Team ""
about Cars4Holidays "Wie immer super Abwicklung. Immer wieder gerne und sehr zu empfehlen !!"
Comment c4h-Team ""
Helmut S. from Güglingen
about provider Goldcar Rental in Alicante "Sehr viele dallen im Auto, Unhöflicher Mitarbeiter am Schalter. Zusatzversicherung viel zu hoch. Auto war nicht gereinigt."
Comment c4h-Team ""
""
Comment c4h-Team ""
Kerstin F. from Schifferstadt
about provider Goldcar Rental in Alicante "Habe die Webseite in der Schlange vorm Flugzeug weiterempfohlen."
Comment c4h-Team ""
about Cars4Holidays "War vollkommen begeistert. Hat alles gepasst."
Comment c4h-Team ""
Bernhard K. from Drebber
about provider Centauro in Alicante "40 € mehr nach 23 Uhr ist zuviel, 92 € für eine Versicherung 5 Tage ist unverschämt, der Fiat 500 hatte diverse Beulen, Rücknahmeservice sehr unfreundlich, erst nach mehrmaligem Auffordern wurde die restliche Tankfüllung angeschaut, es geht je auch um Rückerstattung. Aber eben kaum Alternativen."
Comment c4h-Team ""
about Cars4Holidays "Sehr gute Angebote, top Service jederzeit wieder, danke !"
Comment c4h-Team ""
Rolf K. from Bremen
about provider Goldcar Rental in Alicante "Dreckige Fahrzeuge außen und innen"
Comment c4h-Team ""
""
Comment c4h-Team ""
Dieter D. from Seeheim-Jugenheim
about provider Centauro in Alicante "Centauro ist sehr zuverlässig. Abrechnung noch nicht erhalten, darum noch keine Sterne vergeben"
Comment c4h-Team ""
about Cars4Holidays "Wie seit Jahren topp"
Comment c4h-Team ""
Erhard W. from München
about provider Goldcar Rental in Alicante "Diesmal gab es keine negative Überraschung mit im Nachhinein festgestellten "Schäden" - offensichtlich die neue Strategie von Goldcar für Kunden ohne diese überteuerte Versicherung - da wir auf einen gemeinsamen Check-in bei der Rückgabe des Fahrzeuges bestanden haben. Allerdings ließ man uns sehr lange darauf warten und der Stempel "Received and checked" wurde erst nach wiederholter Aufforderung ins Formular gestempelt. Letztens bekamen wir nur den Stempel "Received" ins Formular, mit der schnell nachfolgenden Mail zu im Nachhinein festgestellten "Schäden", die in Wirklichkeit nicht gegeben waren. Vielleicht ist das einen entsprechenden Hinweis bei der Buchung für die künftigen Kunden von C4H wert. Mit freundlichen Grüßen. Erhard Winkler"
Comment c4h-Team ""
""
Comment c4h-Team ""